Director of Client Services
I started with the ACP family in 2013. I went to the University of Maryland and received my degree in Accounting, Computer Science, and Business. I came with a diverse background to ACP with 20 years of production and operations experience working with non-profits in the direct mail industry. Having no healthcare experience, I jumped in feet first and started learning the industry while looking for ways to create time saving processes, improve customer service, and do what was needed to help ACP grow.
I now lead our scheduling team, manage recruiting, and help maintain compliance with state regulations all while staying focused on our family-centric approach to taking care of our patients and caregivers. I take my leadership role outside the office as a Scoutmaster for a Boy Scout Troop, Production Assistant at my church, and Treasurer for his HOA.
I am married with 1 child and I live in Lawrenceville. I love to be outside and growing my coin collection.
I love being with ACP and our team because the job is challenging, but also very rewarding. It’s great to see the differences we make for our patients and families; it makes everything we do worthwhile.